Help & Support

Qbitec for Revit is a plugin for Autodesk Revit that integrates point cloud data and 360° images from a wide range of manufacturers and from various data sources (cloud, local network, local hard disk) directly into Revit. 

This makes it possible to work with reality capture data of any size in Revit smoothly and with unprecedented visual quality.

Revit natively supports the processing of point clouds through its Recap integration, which has some severe disadvantages.

• Scalability: Revit can process point clouds with a few million points before memory consumption spikes and performance drops. Our plugin makes it possible to work with point clouds of any size, up to several billion points. This makes pre-processing steps such as thinning or chinking unnecessary.
• Performance: The native support for point clouds in Revit requires data to be copied locally to guarantee interactive performance. This does not only require significantly more resources but increases chances of errors. Qbitec for Revit enables high-performance streaming directly from the company network.
• Visual quality: Revit shows point clouds in a very primitive way, for example closed surfaces are often shown as a see-through grid. Our visualization method creates visually closed surfaces, which makes working with the data much more convenient.
• Customized visualizations: Qbitec for Revit introduces a number of new visualization modes, such as tomographic visualization. This makes features such as walls directly visible without any data filtering.
• Working with cloud data: Qbitec for Revit has a direct connection to a growing number of cloud providers, e.g. NavVis IVION. Point cloud data can be streamed directly from NavVis IVION without having to cache the data locally.

Yes, the point clouds are processed within Revit in such a way that they are available to most third-party plug-ins for point cloud processing. Analysis and data evaluation works as usual - only with significantly larger data.

Our plugin focusses on a single challenge: the interaction with point clouds. At the moment, automatic extraction is not part of the solution. By connecting the point clouds to many third-party plugins for data analysis, you can continue to use your usual plugins.

Yes. The plugin handles a smaller amount of point clouds very well. The software has been optimized in this sense because several point clouds are created naturally in NavVis, for example. 
But there is an increased memory requirement and possibly also performance drops if many point clouds are inserted.
Performance can be significantly increased - despite the huge number of points - if all points were saved in a single point cloud.
 
It's a bit like several people talking at the same time. Even if they are talking about the same topic or even the same thing, understanding is much more difficult than if only one person is speaking.

Thank you for your help. Please report any errors directly to support@qbitec.com.

Yes, all updates are included in the license. We constantly add new features and corrections.

In the Qbitec for Revit plug-in, you will be notified of new versions (red dot on the gear wheel button). You can download the latest software here at any time.

Simply follow the videos on our landing page. If you have any further questions, you can contact support@qbitec.com at any time.

No. If you are converting files locally and streaming them into Revit, the data stays on your computer. The converted point cloud files are stored only on your device and are partially loaded by the Revit plugin on your machine. There is never any upload of your data to our servers.

In fact, we do not have any infrastructure to store point cloud data.

If your data is streamed from cloud providers like NavVis, it is transmitted directly from the vendor’s servers to your device.

Yes, but only to a very limited extent and in full compliance with GDPR. We collect two types of data:

Crashes: 
In the unfortunate event of a crash, a report is sent to our partner Sentry. This data is strictly anonymized: a random session ID is assigned for each session. For us, this ID is just a random number and cannot be used to track any user activity. The only way to link this data to you is if you choose to send us an email with the session ID. Whenever a crash occurs, a message window appears asking whether you’d like to send us an email. This email includes the session ID in its subject line and is entirely optional.

Usage data: 
The plugin transmits statistical usage data. This data cannot be used to identify you or track your actions in any way. It is purely statistical and is not linked to any user ID. We cannot reconstruct your workflow or monitor your activities. In fact, we have no knowledge of what you are doing specifically.

Here are examples of questions we can answer using the data collected across all users:

• How many times was feature XYZ used across all users?
• What is the success-to-failure ratio for conversions?
• Which file formats are most commonly used?
• Which versions of the plugin are currently in use?

Examples of questions we cannot answer:

• What is a specific user doing (not even in pseudonymized form)?
• What sequence of actions was taken by a user?
• What are the contents or attributes of a user's point clouds?
• What credentials or secrets does the user have?
• What are the user's hardware details?
•  ...

Our telemetry is strictly GDPR-compliant. This means we reduce data collection to the absolute minimum necessary to improve our product. For usage telemetry, we do not store any identifying data, not even in anonymized or pseudonymized form. Your data and actions remain entirely your own and are never sent to us in any form that could enable a personalized or anonymized reconstruction of your activities.

No credentials, such as usernames or passwords, are permanently stored on your computer or sent to any third party.

For example, during login to NavVis, we fully comply with their API policies. The plugin displays a login window with the NavVis login webpage. Technically, this happens within a browser window embedded in the plugin, operating in a secure sandbox environment. The Qbitec plugin has no technical means of accessing your username or password.

If you actively choose to do so, login credentials can be remembered by the password manager of the embedded web component, which is managed by Windows. We have no access to this data.

Once login is complete, the plugin receives a short-lived session ID that it uses to make API queries. When the session ends (e.g. when the plugin is closed), this session ID is not stored anywhere.

No. We exclusively use the read-only API and do not allow any modifications to the project structure or contents. In fact, no methods for changing project contents are implemented in our code.

Any transformations made to point clouds within a Revit project (such as moving a point cloud) are stored locally within the Revit file. Users also cannot delete point clouds from online sources within the plugin. Deletion functionality is restricted to local data sources, i.e. point clouds stored on your local machine or network drive.

We offer monthly and annual subscriptions. If you have different requirements, please contact contact us directly.

Yes, you can test the plugin for 14 days by following this link.

Unfortunately, it is not possible to generate an additional test license. If you have any further questions, please contact us.

Monthly and yearly licenses can be canceled at any time. The subscription will then end at the conclusion of the respective term. For a monthly license, the subscription will end one month after activation, and for a yearly license, it will end 12 months after activation.

You can cancel your subscription via the subscription customer portal. Please note that we use Stripe as a partner.

Yes, you can purchase multiple licenses during the purchase process. These can then be assigned in our license portal. The company ID requested there is QBITEC. Note: We work with LicenseSpring as a partner.

Yes, this is possible via the subscription customer portal, taking into account the respective subscription periods.

Via the subscription customer portal. Our partner ist Stripe.

Qbitec for Revit should run smoothly on all mid-range computers. For converting very large point clouds, a fast, large local or USB SSD drive is recommended. In general, the hardware requirements are significantly lower than they would be for native point cloud support.

To leverage reverse tax charge, we focus exclusively on business customers. As a start-up, it would otherwise not be possible for us to trade internationally.

In this case, please contact us directly.

In this case, please contact us directly.

Generally, we do not offer discounts, as we believe that our price fairly reflects the provided value. However, we are happy to find an individual solution for key accounts. Please contact us for more information.

Please get in touch with us to find an individual solution.

No, a license can only be assigned to one device at a time. However, you can remove the license from one device at any time and assign it to another - directly via the Revit plugin: Click on the gear wheel (Config/License) and “Deactivate”. Then enter your email and password on the other computer). Alternatively, you may go via the license portal. The company ID requested there is QBITEC. For example, if you do not have access to the last computer you used, you can withdraw the license via the license portal and use it on another computer.

First remove the license from the current hardware (in the plugin: click on the gear wheel (Config/License) and “Deactivate”) and then assign the new access data via the LicenseSpring portal. The company ID requested there is QBITEC.